Face to Face Appointments at Level 1

Please read the important information below about consultations at Level 1 and how to book. It is important that you do not make an appointment if you have had or been exposed to anyone who has had any of the following:

  • Sore throat, cough, fever, runny nose, loss of taste or smell in the last 14 days

  • Travelled overseas in the last 14 days

  • Been asked to self isolate in the last 14 days

Thank-you for all your support throughout the last year of challenges around COVID-19 and for bearing with us with all the changes that came with it! We have been informed by the NZ Physiotherapy Board and Ministry of Heath, that we will need to continue with Health Screening and Contact Tracing everyone who comes on site (both patients and support people/children). At Level 1 our new normal includes:

  • Continuing TeleHealth Consults online for those that would prefer this option or for whom traveling here may be difficult. More information on how the TeleHealth Consults work is available here.

  • Please postpone if you have been unwell in any way in the last 14 days (you won't be charged for this)

  • MOH and The Physiotherapy Board have stated that we still need to complete health screening for all patients so please still read the email reminder (sent 48 hours prior to your appointment) and email back to confirm you are coming and that you have answered the pre-screening questions.

  • When you enter the clinic please use the hand sanitiser at the entrance

  • You do not need to wear a mask at level 1, however you're welcome to bring one and wear it if you'd like to

  • Sometimes Physios may be wearing masks for your protection

  • We'll still be cleaning all surfaces after each patient so please bear with us if we are running a little late

  • If in the unfortunate event that you find out that you may have been exposed to COVID-19, please let us know ASAP so that we can follow appropriate contact tracing procedures

  • We have provided a NZ COVID Tracer App QR code if you would like to continue to trace where you have been. You'll need the app to be able to scan it

©2020 by About Faces Physiotherapy.