©2019 by About Faces Physiotherapy.

Experienced and caring physiotherapists specialising in facial pain & TMJ/TMD, headache & migraine and neck & shoulder pain

 

ABOUT FACES PHYSIOTHERAPY

Experts in treating the Face, Head, Neck & Shoulders

Facial pain (including jaw joint disorders/TMJ/TMD), neck & shoulder pain, headaches & migraines and their associated symptoms are very common in today's society, but not always easy to treat. About Faces Physiotherapy was the first clinic in NZ to specialise in treating these conditions and has been achieving outstanding results for patients since 2004. We thoroughly assess each individual and then formulate a treatment and home exercise plan with you, to prevent recurrence of your pain and exceeding the expectations of our patients.

OUR TREATMENT PHILOSOPHY

"Freedom to achieve what you want to, with less pain and better movement"

At About Faces Physiotherapy we believe not only in treating the symptoms but also addressing the cause of the problem so that you can be your best self without recurring pain and injury slowing you down. We achieve this by combining a through assessment with excellent problem solving skills and our extensive treatment experience and skills, in order to achieve optimal outcomes for you and to prevent recurrence of your symptoms.

What should you expect at your first appointment?

At your first appointment you will be asked fill out a consent form with contact details and also giving us more medical information about you.


Your Physiotherapist will then ask you more about your symptoms and physical history and complete a physical examination of the affected area.  Sometimes it may be necessary for us to also examine areas that may be related to your problem or areas that may be referring pain to the area.


Following this the physiotherapist will then explain their findings and the appropriate treatment options for you and if you are happy with this they will commence an initial treatment. This usually takes around one hour.


What kinds of treatment are used?

At About Faces Physiotherapy, a variety of physiotherapy techniques are used. Below are some but not all options:

Dry Needling is rapid, short term needling to tender points or trigger points in muscles to improve or restore function.  The needle is not left in place for any length of time and there may be some discomfort involved both during and after treatment.

Acupuncture is where needles are inserted to relieve inflammation or pain and assist with healing.

Manual Therapy uses skilled, specific hands-on techniques, such as joint manipulation or mobilization, used by the physiotherapist to diagnose and treat soft tissues and joint structures for the purpose of decreasing pain and improving movement and function.

Massage is manual manipulation of soft tissues (muscle, connective tissue, tendons and ligaments) to enhance a person's health and well-being.

Exercises may include stretches and strengthening exercises to help improve strength, function and stability.

SYMPTOMS WE CAN HELP WITH

Let us help you with your:

  • Neck pain and injuries

  • Shoulder pain and injuries

  • Face or jaw pain, injuries or neuralgia

  • Temporomandibular disorders (TMD/TMJ)

  • Bells Palsy

  • Referred pain/ringing/buzzing in the ear

  • Dizziness or BPPV

  • Headaches or migraines

  • Breathing disorders

  • Worksite assessments

  • Postural problems

  • Cosmetic Acupuncture

CONSULTATION CHARGES

An investment in your health

​​Private

Initial (1hr) $160

Follow-up (30min) $90

ACC

Please note that there is a co-payment for all ACC claims. If you have a claim please bring your ACC number and Date of Injury with you.

If you haven't filled out an ACC form but believe you have an injury that should be covered, please let us know when booking your initial appointment and we can complete one for you at your initial consultation.

Initial ACC (1hr) $125

Follow-up ACC (30min) $65

Cancellation Policy

24 hours notice for rescheduling or cancellation of an appointment is appreciated.  As we often have a waiting list, failure to provide adequate notice may result in you being charged for the missed appointment.


Products

There may be extra charges for products that we recommend for your rehabilitation or home exercise programme. Your Physiotherapist will discuss this with you at the time of the consultation.

Claiming on Health Insurance

Depending on your policy you may be able to claim some of your charges back on your Health Insurance.  Please ask for a receipt and claim directly from your Insurer.

* All prices subject to change at any time by About Faces Physiotherapy

 

ABOUT US

NIKKI TSE

As the Principal Physiotherapist, Nikki has over twenty years experience in working in the area of orofacial pain and head, neck and shoulder disorders. She founded About Faces Physiotherapy in 2004, after seeing a need for comprehensive assessment and treatment in this specialised area. Nikki completed a Postgraduate Diploma in Western Acupuncture at AUT in 2002 and a Masters of Health Practice (Musculoskeletal Physiotherapy) (1st class Hons) in 2006. Nikki is the only New Zealand Physiotherapist who is a member of the Australian and New Zealand Academy of Orofacial Pain (ANZAOP).  She is an Executive Committee member of the Physiotherapy Acupuncture Association of New Zealand (PAANZ) and teaches needling around the head and neck on the AUT Postgraduate Western Acupuncture programme, as well as teaching weekend Dry Needling courses with her husband Trevor Montgomery. 

When not treating patients, Nikki is involved in running software start-up, Innovative Health Solutions Ltd. IHS Ltd's is developing TrevvAI, a software solution to help with posture and eye health via a webcam while at work. She is also Mum to two gorgeous, busy kids.

STEPH YOUNG

Steph is the newest member to join the About Faces Physiotherapy team. She has recently moved back to New Zealand after spending a year abroad working as the Physiotherapist and Strength and Conditioning coach for the Chinese Olympic Committee, working with the winter sports athletes. Steph holds a Masters in Physiotherapy Practice from La Trobe University, Australia, and a Bachelor of Athletic and Exercise Therapy, which she completed back home in Victoria, Canada. She has spent the last 6 years working as an Athletic Trainer for various sports teams, which include soccer, rugby, basketball, volleyball, field hockey, netball and Australian Rules Football. Through her experience working in contact sports, she has developed a keen interest in the recognition and management of concussions, both on the field and in the clinic. As a part of her final research project at La Trobe University, Steph created an online educational concussion resource for doctors, coaches, athletes, parents, and physiotherapists involved in the AFL. This course is currently being utilized in the AFL community, and by current La Trobe students.  Additionally, Steph’s has also undergone training in Dry Needling and the Treatment of Temporomandibular Disorders and Facial Disorders such as Bell’s Palsy.
At About Faces Physiotherapy, Steph treats all musculoskeletal conditions but has a particular interest in head, face and shoulder conditions and a drive to provide holistic treatment which addresses the underlying cause of dysfunction. Outside of the clinic, Steph enjoys hiking and camping, and sneaking down to the mountains for a ski when the opportunity arises.

 

OPENING HOURS

Mon - Fri: By appointment only


We do have some before and after work appointments available so please let us know your preferred appointment times when inquiring about an appointment

 
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