ABOUT FACES PHYSIOTHERAPY

Experts in treating the Face, Head, Neck & Shoulders

Facial pain (including jaw joint disorders/TMJ/TMD), neck & shoulder pain, headaches & migraines and their associated symptoms are very common in today's society, but not always easy to treat. About Faces Physiotherapy was the first clinic in NZ to specialise in treating these conditions and has been achieving outstanding results for patients since 2004. We thoroughly assess each individual and then formulate a treatment and home exercise plan with you, to prevent recurrence of your pain and exceeding the expectations of our patients.

OUR TREATMENT PHILOSOPHY

"Freedom to achieve what you want to, with less pain and better movement"

At About Faces Physiotherapy we believe not only in treating the symptoms but also addressing the cause of the problem so that you can be your best self without recurring pain and injury slowing you down. We achieve this by combining a through assessment with excellent problem solving skills and our extensive treatment experience and skills, in order to achieve optimal outcomes for you and to prevent recurrence of your symptoms.

What should you expect at your first appointment?

At your first appointment you will be asked fill out a consent form with contact details and also giving us more medical information about you.


Your Physiotherapist will then ask you more about your symptoms and physical history and complete a physical examination of the affected area.  Sometimes it may be necessary for us to also examine areas that may be related to your problem or areas that may be referring pain to the area.


Following this the physiotherapist will then explain their findings and the appropriate treatment options for you and if you are happy with this they will commence an initial treatment. This usually takes around one hour.


What kinds of treatment are used?

At About Faces Physiotherapy, a variety of physiotherapy techniques are used. Below are some but not all options:

Dry Needling is rapid, short term needling to tender points or trigger points in muscles to improve or restore function.  The needle is not left in place for any length of time and there may be some discomfort involved both during and after treatment.

Acupuncture is where needles are inserted to relieve inflammation or pain and assist with healing.

Manual Therapy uses skilled, specific hands-on techniques, such as joint manipulation or mobilization, used by the physiotherapist to diagnose and treat soft tissues and joint structures for the purpose of decreasing pain and improving movement and function.

Massage is manual manipulation of soft tissues (muscle, connective tissue, tendons and ligaments) to enhance a person's health and well-being.

Exercises may include stretches and strengthening exercises to help improve strength, function and stability.

SYMPTOMS WE CAN HELP WITH

Let us help you with your:

  • Neck pain and injuries

  • Shoulder pain and injuries

  • Face or jaw pain, injuries or neuralgia

  • Temporomandibular disorders (TMD/TMJ)

  • Bells Palsy

  • Referred pain/ringing/buzzing in the ear

  • Dizziness or BPPV

  • Headaches or migraines

  • Breathing disorders

  • Worksite assessments

  • Postural problems

  • Cosmetic Acupuncture

CONSULTATION FEES

An investment in your health

Online (Telehealth) Consultations

We are continuing to offer Online (TeleHealth) Consultations at all levels of the COVID-19 Pandemic and are offering these at a significantly discounted rate during level 3 & 4 only as we recognise that this is a difficult time for many. Once we have confimed an appointment time with you we will email you a link to our online Telehealth platform and also an online Consent Form to complete prior to the appointment. These links  will both work best if you open it using Chrome as you browser.

Once we connect online we will complete a full assessment by asking you questions about your symptoms and then asking you to complete movements and tests to assess your condition. We can then provide information about your condition, advice on pain relief, talk you through self treatment, stretches and exercises. If you are currently working from home, we can also assess posture and provide ergonomic advice on home-office set-ups.

Recent Feedback on Telehealth Consults

"I had a Telehealth consult recently and found it was a great way to discuss my various symptoms and  progress. I was also able to clarify some of the exercises and stretches I’d been given and update them to achieve the best outcome" 

Online (Telehealth) Private (Levels 3 & 4)

Initial $60

Follow-up $30

Online (Telehealth) Private (Levels 1 & 2)

Initial $120

Follow-up $60

Online (Telehealth) ACC (Levels 3 & 4)

Please note that there is a co-payment for all ACC claims. If you have a claim please advise us of your ACC number and Date of Injury.

If you haven't filled out an ACC form but believe you have an injury that should be covered, please let us know when booking your initial appointment and we can complete one for you at your initial consultation.

Initial $30

Follow-up $15

Telehealth ACC (Levels 1 & 2)

Initial $90

Follow-up $45

 

 

​​Face to Face Private Consultations

Initial (1hr) $160

Follow-up (30min) $90

Face to Face ACC Consultations

Please note that there is a co-payment for all ACC claims. If you have a claim please bring your ACC number and Date of Injury with you.

If you haven't filled out an ACC form but believe you have an injury that should be covered, please let us know when booking your initial appointment and we can complete one for you at your initial consultation.

Initial ACC (1hr) $125

Follow-up ACC (30min) $65

Cancellation Policy

24 hours notice for rescheduling or cancellation of an appointment is appreciated.  As we often have a waiting list, failure to provide adequate notice may result in you being charged for the missed appointment.

 

Products

There may be extra charges for products that we recommend for your rehabilitation or home exercise programme. Your Physiotherapist will discuss this with you at the time of the consultation.

Products we sell (available in the clinic only) include:

  • Wheatbags

  • Massage Wax

  • Shakti Mats and Pillows

  • Exercise Band and Tubing

  • Braces and Splints

  • Peace Pillows

  • Shakti Mats and Pillows

  • Vitamin and Mineral Supplements

Claiming on Health Insurance

Depending on your policy you may be able to claim some of your charges back on your Health Insurance.  Please ask for a receipt and claim directly from your Insurer.

* All prices subject to change at any time by About Faces Physiotherapy

 
 
Image by Jesper Aggergaard

Experienced and caring physiotherapists specialising in treating face pain, TMJ/TMD, headache & migraine and neck & shoulder pain

Book an Appointment
Have you or anyone you've been in contact with experienced a sore throat, runny nose, cough, fever, loss of smell or taste in the last 14 days?
Have you or anyone you've been in contact with travelled overseas in the last 14 days?
Have you or anyone you've been in contact with been asked to isolate in the last 14 days?
Have you been to the clinic before?
Physiotherapy.jpg
 
 

©2020 by About Faces Physiotherapy.